Privacy Policy
This Privacy Policy (herein referred to as “Policy”) explains how SCIAN Solutions, LLC (herein referred to as the “Company,” “we,” “us,” or “our”) processes Personal Data that we collect from you (herein referred to as the “Subscriber”) as a Controller.
1. DEFINITIONS.
(a) “Controller” means the natural or legal person, public authority, agency, or other body, which
alone or jointly with others, determines the purposes and means of processing Personal Data.
(b) “Personal Data” means any information relating to an identified or identifiable natural person (“data subject”). An identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier, or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.
(c) “Service(s)” means SCIAN Solutions provides tailored CRM and marketing software solutions designed for real estate teams. Our services include customized automated tools to increase sales efficiency, consulting services to optimize usage, and ongoing support to ensure optimal functionality of our software products. These services are aimed at enhancing the productivity and effectiveness of small to medium-sized real estate teams..
(i) “Subscriber” means the natural or legal person who has subscribed to the Service(s) by agreeing to the Terms.
(ii) “Terms” means the binding contract between the Company and Subscriber that governs the Subscriber's access and use of the Service(s).
2. DATA COLLECTION.
The Subscriber directly provides the Company with most of the data we collect. The Company collects Personal Data from the Subscriber from the following sources:
At SCIAN Solutions, we collect information through the following sources: - **Direct Interactions:** You provide us with personal data when you sign up for our services, create an account, configure your settings, or directly communicate with us for support. - **Automated Technologies or Interactions:** As you use our software, we collect data about your usage patterns and preferences
using cookies and other tracking technologies. - **Third Parties or Publicly Available Sources:** We may receive personal information from third-party partners such as real estate listing services, market analysis tools, and publicly accessible real estate databases.
3. PROCESSING OF PERSONAL DATA.
(a) The Company processes the Subscriber’s Personal Data to **Purpose of Data Collection** The personal data collected by SCIAN Solutions is used for the following purposes: - **Service Delivery:** To provide, operate, and maintain our CRM and marketing solutions effectively. - **Customer Support and Communication:** To respond to inquiries, provide support, and communicate with clients regarding updates or new features. - **Enhanced Functionality and Personalization:** To understand how our services are used and to tailor them more closely to the needs and preferences of our clients. - **Compliance and Security:** To comply with legal obligations, resolve disputes, and enforce our agreements to ensure the security and integrity of our services..
(b) The Company will generally collect Personal Data from Subscribers only where it needs to create a contract with the Subscriber, where the processing is in the Company’s legitimate interests and not overridden by the Subscriber’s data protection interests or fundamental rights and freedoms, or where the Company has the Subscriber’s consent. In some cases, the Company may also have a legal obligation to collect Personal Data from the Subscriber.
(c) If the Company processes Personal Data with the Subscriber’s consent, the Subscriber may withdraw their consent at any time.
4. SHARING OF PERSONAL DATA.
(a) The Subscriber acknowledges that the Company may share the Subscriber’s Personal Data with its group companies and third-party service providers to offer the Subscriber the Company’s Service(s) and/or send information or updates about the Service(s).
(b) When the Company processes the Subscriber’s order, it may send the Subscriber’s Personal Data and use the resulting information from credit reference agencies to prevent fraudulent purchases.
(c) The Company shares Personal Data in the following instances **Purpose of Sharing Subscriber’s Personal Data with Third Parties** SCIAN Solutions shares your personal data with third parties for several critical purposes: - **Service Enhancement:** We work with cloud hosting providers and software maintenance services to ensure the effcient operation of our platforms. - **Legal Compliance:** We may disclose personal information if required by law, such as in response to a court order or a regulatory demand. - **Strategic Partnerships:** With your permission, we may share your data with strategic partners who provide complementary services or products relevant to real estate professionals. - **Business Transactions:** In the event of a merger, acquisition, or asset
sale, personal data may be part of the transferred assets..
5. RETENTION OF PERSONAL DATA.
(a) Company retains the Personal Data when an ongoing legitimate business requires retention of such Personal Data.
(b) In the absence of a need to retain Personal Data, the Company will either delete or aggregate it. If this is not possible, the Company will securely store your Personal Data and isolate it from any further processing until it is deleted.
6. SECURITY OF PERSONAL DATA.
The Company uses appropriate technical and organizational measures to protect the Personal Data it collects and processes. These measures are designed to provide a high level of security appropriate to the risk of processing the Subscriber’s Personal Data. If you are a Subscriber and have any concerns about the security of your Personal Data, please contact us immediately.
7. MODIFICATION.
The Company keeps this Policy under regular review and may update this webpage at any time. This Policy may be amended at any time, and the Subscriber shall be notified only if there are material changes to this Policy.
8. CONTACT DETAILS.
If you have any concerns about this Policy, please get in touch with us at contact@sciansolutions.com.
ACCEPTANCE AND SIGNATURE.
By accessing or using the services provided by SCIAN Solutions, you automatically agree to our Privacy Policy. We encourage you to read our policy thoroughly to understand how we collect, use, and protect your personal information. If you do not agree with our practices, please do not use our services.